Support

How to add money to your account

In order to advertise on QC Cốc Cốc, you first need to add money to your account. The minimum amount required to start running ads is 500.000 VND. It’s easy to make your payment, just follow these steps:

  1. Log in to your account at QC Cốc Cốc.
  2. Click the “Billing” option on the top menu bar

  1. Click “Make a payment”.
  2. If you are making your first payment, we will need to collect some information. First, please choose your business entity.
    Please note: Once you have chosen your business entity, it cannot be changed. Please verify the accuracy of your information and choose carefully.

Once you have selected your business entity, please fill in all the required information.

  • Information for Individuals:

 

  • Information for Sole Proprietorship

  1.  Make a payment

After you click the “SAVE” button to submit your business information, you will be directed to this page:

Cốc Cốc currently offers three payment methods: card payment, bank transfer, and cash payment.

  • Card payment: You can make a payment via credit, debit, or ATM card (with Internet banking enabled). Card payments are handled via SohaPay or Smartlink. You can use the following cards:
    • Credit/Debit card with the VISA or MasterCard Logo
    • ATM cards registered for Internet Banking of the following banks: Vietcombank, VIB, VietinBank, HDBank, DongA bank, MB, Techcombank, TienPhong Bank, SHB, Viet Bank, Maritime Bank, EximBank, Ngân hàng Nam Á, Sacombank, SeABank, Agribank, Sai Gon Bank, PG Bank, GP Bank, VP Bank, Bắc Á Bank, BIDV Bank, ABBank, Ocean Bank, Kiên Long Bank,Southern Bank, Saigon Commercial Bank, ACB, MHB, Bao Viet Bank, Viet A Bank, Standard Chartered bank, Shinhan Bank, VID Public Bank, AB Bank.

  • Bank transfer: You can transfer money to us from any bank using the following account details:
    • Beneficiary: Cốc Cốc Technology Ltd
    • VND Account no: 0011004193020
    • Beneficiary bank: Bank for Foreign Trade of Vietnam – Operation Center.
    • QC Cốc Cốc cannot currently receive transfer payments via ATM.

When you’re making your payment, please write your payment request number in the payment description.

  • Cash Payment:

After making your cash payment request, you will be contacted by our staff to arrange a time to meet you and collect your payment. This payment method is only available to customers in Hanoi and Ho Chi Minh City. The minimum cash payment is 500.000 VND.

  1. Check your payment status

Once your payment is processed, the money will be added to your account and you can begin advertising on QC Cốc Cốc. You can check the status of your payment via “Orders” tab in your “Billing” page. Click here to see more about payment status.

Check your payment status

 

Any problems when adding money to your account, please contact us for support:

Hotline: (024) 38 838 838

Email: sales@coccoc.vnsupport_qc@coccoc.vn

Skype: coccoc_qc or Yahoo: coccoc_qc

 

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Check payment status and account balance

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